I’ve had a similar experience! I started using Review management tool  for my small online store a couple of months ago. It collects reviews from multiple platforms and sends automated reminders to customers, which really encourages feedback. Within the first month, I saw more positive reviews appearing regularly, and it even seemed to help with sales slightly. It’s also easy to track ratings trends and respond to customers quickly. Definitely worth trying if you want to improve your online reputation and get actionable insights from reviews.